Sunwave 7.5

Date

August 21, 2023

Issues

7 issues

Release Highlights

Patient Engagement - Mass Send of PE Envelopes to Patients

What's New: Sunwave can now send welcome packets including consents, clinical, and financial forms to large groups of patients at the same time through our Patient Engagement component. New filtering options have been made available to allow the creation of specific lists of patients based upon Program, Level of Care, Counselor, Building or even Gender. Patients can also receive payment requests or be invited to book sessions on a calendar.

Why It Matters: Mass Patient Engagement can now handle intaking large groups of patients at the same time, making onboarding easier, faster and able to be done at the patients leisure. Users no long have to send welcome packets one by one but can instead create a list and distribute to everyone, saving much time and many clicks!

Who It's For: Therapists, Case Managers, Admissions representatives and others with access to Patient Engagement can now build lists of patients to send intake packets to.

How to Use This Update: Navigate to the patient engagement tab and select Create Mass Patient Envelope. Select your desired filtering criteria and select the specific patients to send communications to or utilize the check ALL box for everyone. Review your list on the right side of the screen and press create envelope. The Create Envelope screen allows you to send a payment request, include a calendar invite, attach various forms and even send a small custom note to all of your patients. After sending the packet, you can review whose opened or completed the forms in your Pending Forms area.

 


EMR Reports - Enhanced Patient Q's Report

What's New: Our Patient Q’s report has been enhanced to display all Q-rounds performed at a facility. We’ve also added robust filtering options like Date, LoC, Facility, Patient Name/MRI and Round Status. This report is available for export as a CSV.

Why It Matters: Providing a centralized report of all Q rounds provides our client’s an easy tool to use when needed to review a patients status over time and how they’re acclimating to care. JHCO and other regulatory groups often request to review rounds as part of accreditation or audit due diligence; utilizing our new Q rounds reports facilities can quickly and easily provide all requested documentation.

Who It's For: Clinical Directors, Medical Directors, Therapist, Compliance officers and others interested in how a patient is doing or those that need to provide requested documentation all have a centralized location to review Q round reports.

How to Use This Update: Under Reports, select Q’s report and utilize the filters to create your desired report.



All Tickets in Release

  • SUN-2919 Billing - Unable to Copy or Save Add Rule in Managed Services

  • SUN-2906 Calendar - Booked Appointments showing on facility but not staff calendar

  • SUN-2902 Discrepancy on Patient Ledger Vs Patient Statement

  • SUN-2886 EMR - Calendar - Concurrent Users Able to book and overwrite appointments

  • SUN-2842 Billing - Patient Statements - fix Display

  • SUN-2759 Patient Engagement - Mass Send PE Packets to Patients

  • SUN-2700 EMR Reports - Patient Q's