Sunwave 6.11.0 [ODD]

Table of Contents

Release Highlights

EMR Improvements

Ability to edit Action Orders

Action orders can now be edited and have the ability to Re-Order and Discontinue & Duplicate just like medications. This can be done by clicking the Description of the action order.

Open

A new modal appears:

Open

Ability to edit medication orders on the Dashboard

For users who can approve medication orders from the dashboard, they now have the ability to edit the medication order. When an approver views their dashboard to review “Med Order Ready for Approval”, “Controlled Substance Orders Ready for Approval”, or “Action Orders Ready for Approval”, the description is now a clickable link that opens a details modal.

Example:

• A medication order is created by a staff member and goes into a created state
  
  

• From a user who can approve orders the link is now clickable
  
  

• When the description is clicked, the Order Details opens allowing for Re-Order, Discontinue & Duplicate functionality.

Ability to require a second nurse signature when adjusting Medication Inventories

Customers with Facility/Patient Medication Inventory now have the option to require a second signature when adjusting a medication inventory when required by law.

To configure:

• Go to Master Data > Manage Realms

• Check the option Meds Count. Require 2 Signatures to adjust medication inventory:

With this option enabled:

• A user makes an adjustment to a Medication Inventory:

   

• Clicks Sign & Save:

   

• After applying the first Signature to the Adjustment, user will be prompted to select a user to provide the second signature:

   

• The selected user can then enter their Password and click Proceed to Sign to apply the second signature.

Ability to specify in Med Frequencies the frequency value used when sending orders to Dr. First

For Fixed Schedule Med Frequencies, Dr. First requires the frequency to be specified in a certain format which is different than the default pattern Sunwave sends. Using ‘TID’ as an example:

• Default Sunwave frequency: at 9:00, 12:00, 23:00 Hrs

• Expected Dr. First frequency: three times a day

To configure the frequency to use with Dr. First on a Med Frequency:

• Go to Practice Setup > Med Frequencies:

   

• Click on an existing Fixed Schedule Med Frequency (or click the New Frequency Schedule Template to create a new one).

• Select the appropriate Dr. First Frequency for the Med Frequency:

   

• Click Update to save your changes and you will see the selected Dr. First Frequency in the list of Med Frequencies:

Support for multi-page (greater than 22 lines) UB04 claims when using Waystar clearing house

When generating claims for Waystar with greater than 22 lines (dates of service), claims will automatically be created as a single claim number with multiple pages.

There are no configuration change required to enable this functionality.

Ability to specify Atlantic Standard Time (Antigua) in Realm Setup

Customers are now able to set the time zone of their realms to Atlantic Standard Time (UTC -04:00).  This is labeled as “America/Puerto_Rico”.  Important information to note; this time zone does not use daylight savings time.

To change the time zone:

• As an administrator, connect to Sunwave EMR

• In the top right click on Person icon then Realm Setup

• From Realm Setup click on Time Zone dropdown and select America/Puerto_Rico

• Click the Update button on the bottom right

Ability to unlock forms for the user(s) who signed an Alumni Attempt Note form

TO DO

RCM Improvements (Valley Hope Only)

Ability to configure claims generation to not split claims when a client’s Level of Care changes

This feature prevents claims from automatically being split when a patients Level of Care changes, allowing a single claim to be generated for the entire length of an authorization.

To enable:

• Go to Master Data > Manage Realms.

• Check the option for Do not Split Claims on Level of Care Change:
  
  

All Tickets in Release

Bugs

• SUN-1648 multiple signature in labs, no user button for signature.

• SUN-1557 Alerts Form Link On Dashboard Removes Chart Admission

• SUN-1610 LoC End on Date not auto-updating upon admission and causing claims to not generate

• SUN-1316 Manage EOBs: Check number filter not working.

• SUN-1184 Manage EOBs: Payer filter not working.

• SUN-1580 Collections Tracker Report: Unable to save reports without comments/follow ups in the past two weeks

• SUN-294 Mobile: When taking a photo, it appears in the system sideways.

• SUN-1609 Ordered meds without start time and a fixed schedule (QHS or BID) not regular fixed schedule causes error.

• SUN-1627 Selecting the Frequency causes Start Time to disappear when creating medication orders

• SUN-1507 Revenue Recognition Report: issue with autobill and auth

• SUN-1743 Waystar VOB: error Table 'sunwave3.sw_opportunity' doesn't exist

• SUN-1613 Restrict Level of Care permission causes prior LoC End on Date to auto-update when setting the Start on Date in the future

• SUN-1519 Team Queues disappearing

• SUN-1466 Unable to Create Payments (auto-post) when NPI is only defined in the Service Facility

• SUN-1459 Claims Generation: UB04 Tax ID does not pull into box 5.

• SUN-1585 Camera stuck "in use" after using camera to take a photo.

• SUN-1666 Level of Care: Dialog does not close when clicking "Update"

Story

• SUN-1668 Ability to specify Atlantic Standard Time (Antigua) in Realm Setup.

• SUN-1577 Ability to unlock forms for the user(s) who signed an Alumni Attempt Note form.

• SUN-1530 Support for multi-page (greater than 22 lines) UB04 claims when using Waystar clearing house.

• SUN-1518 Ability to edit medication orders from the Dashboard.

• SUN-1516 Ability to require a second nurse signature when adjusting Medication Inventories.

• SUN-1513 Ability to edit Action Orders.

• SUN-1467 Ability to configure claims generation to not split claims when a client’s Level of Care changes.

• SUN-1437 Ability to specify the Dr. First frequency when creating new Med Frequencies.

• SUN-1646 Ability to specify a Dr. First frequency to existing Med Frequencies.

Pop-up Release Notes

EMR Improvements

• Ability to edit Action Orders.

• Ability to edit medication orders on the Dashboard.

• Ability to require a second nurse signature when adjusting Medication Inventories.

• Ability to specify in Med Frequencies the frequency value used when sending orders to Dr. First.

• Support for multi-page (greater than 22 lines) UB04 claims when using Waystar clearing house.

• Ability to specify Atlantic Standard Time (Antigua) in Realm Setup.

RCM Improvements

• Ability to configure claims generation to not split claims when a client’s Level of Care changes.

Defects Resolved

• User Signature button missing when viewing Lab Results on a client chart.

• Admission Date not selected by default when linking to a client chart from an Alert on the Dashboard.

• Ended On date for the Pre-Admission level of Care not automatically set when admitting a client.

• Check Number and and Payer filters not working in Manage EOBs.

• Unable to save Collection Tracker Reports when the ‘Only show claims without comments/follow ups in the past two weeks’ option is checked.

• Photos appear sideways when taken from a mobile device.

• Not specifying a Start Time when creating a medication order with a fixed schedule frequency (i.e. QHS, TID, BID) causes error.

• Selecting the Frequency causes Start Time to disappear when creating medication orders.

• Clients with Inpatient, Residential or Detox levels of care incorrectly included in the Revenue Recognition Report for their discharge date.

• “Table 'sunwave3.sw_opportunity' doesn't exist” error when running a VOB with Waystar.

• When adding a level of care, setting the Starting On date to a date in the future causes the Ended On date for the prior Level of Care to automatically update.

• Team Queues disappearing from Dashboard.

• Unable to create payments from some ERAs when using Waystar.

• Camera remains "in use" after taking a photo.