How do I set up two-factor authentication (2FA) with Yubico or Token2 hard tokens?
This article explains how to use Yubico and Token2 hard tokens for two-factor authentication (2FA) in Sunwave. It provides setup steps for each device and links to required applications.
Table of Contents
Prerequisites
You may need to contact your IT Department if you cannot complete 2-Step Verification on your own.
Ensure you have access to a computer or mobile device with USB or NFC capability, depending on your token.
Download any required authenticator apps before starting the setup process.
Recommended hard tokens
Sunwave supports the following hard token devices for two-factor authentication (2FA):
For an overview of two-factor authentication options, see How do I use two-factor authentication (2FA) with authenticator apps or hard tokens?
Yubico tokens
Yubico keys are USB/NFC devices suitable for staff who require 2FA across multiple applications. To use YubiKeys with Sunwave, you must install the Yubico Authenticator app on your computer or mobile device.
YubiKey models
YubiKey 5C NFC device with USB-C connector. |  |
YubiKey 5C NFC device with USB-A connector. |  |
How to set up YubiKey
Download the Yubico Authenticator app
Open the app on your computer or mobile device.
Insert your YubiKey into the USB port. The app will recognize it automatically. Select Add Account.
Select Add Manually.
Follow the setup guide in the app. Enter the required details and click Save.
To obtain a new verification code, open the account in the app and click Copy to Clipboard.
Note: The YubiKey must be connected to your device to generate codes. The Authenticator app will not function without the key inserted.
Token2 tokens
The Token2 miniOTP-2-i is a credit card–style hard token authenticator. It’s ideal for users who prefer not to install mobile authentication apps. Initial setup requires a mobile device with NFC capability. Administrators can also complete setup for end users.
Token2 miniOTP-2-i model
How to set up Token2
Download the Token2 NFC Burner app
Apple App Store - https://apps.apple.com/us/app/token2-nfc-burner/id1499100334
Google Play - https://play.google.com/store/apps/details?id=com.token2.nfcburner2
Open the app and select Scan QR.
On the Sunwave login screen, proceed to the 2FA setup prompt. Scan the QR code displayed.
Tap the Gear icon next to 🔥 Burn and configure settings:
Time Offset: No change
Display Off: 15 seconds
Algorithm: SHA1
Time Sync: Auto
Tap the Configure button and scan the card to apply changes.
Tap 🔥 Burn to pair the token. Power on the Token2 card, activate NFC, and hold the card against your phone as instructed.
After pairing, power on the card whenever you need a new 2FA code. The card turns off automatically after 30 seconds.
You will scan the token twice during setup—once to configure and once to burn. To reset for a new 2FA number later, power on the card to generate a new code.