Using Zoom for Telehealth in Sunwave

Owned by Phil Rosen
Last updated: Nov 20, 2024
2 min read

This guide provides step-by-step instructions for setting up and using Zoom for telehealth sessions within the Sunwave platform.

1. Getting Started with Zoom in Sunwave

To enable Zoom for telehealth, ensure the following prerequisites are met:

  • You have an active Zoom account directly with Zoom.

  • All intended users are added to your Zoom account.

  • The email addresses of users in your Zoom account must match their Sunwave login email addresses.

2. Activating Zoom in Sunwave

To activate Zoom for your Sunwave account:

  • A Sunwave Admin must log in.

  • Navigate to Realm Setup in Sunwave.

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  • At the bottom-right corner, log in as the Zoom Admin for your Zoom account.

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  • Once logged in, Zoom will be activated and accessible for all eligible users within your Sunwave account.

3. Scheduling Zoom Meetings via the Sunwave Calendar

Easily create and link Zoom meetings through the Sunwave Calendar by following these steps:

  1. Create a New Event
    Schedule a session for your desired date and time within the Sunwave Calendar.

  2. Add Zoom Conference
    Select the option to "Add Zoom Conference" to link the event to a Zoom meeting.

  3. Select a Host
    Choose the session host from the dropdown menu. The dropdown will display all eligible users with telehealth access.

4. Recurring Sessions

Zoom supports recurring telehealth sessions through Sunwave. Each meeting can have up to 60 instances.

5. Real-Time Synchronization

Sunwave ensures seamless integration with Zoom. Any changes to meeting details—such as creations, edits, or deletions—made in Sunwave will automatically sync with Zoom, keeping your telehealth schedules up to date. Please note: Changes made directly in Zoom, including creations, edits, or deletions, will not sync back to Sunwave. To maintain accurate schedules, ensure all updates are made within Sunwave.