Sunwave App for Zoom.

1. Overview

This document provides a guide to Sunwave’s users for configuring, troubleshooting, and maintaining the Zoom integration.

2. Prerequisites

Before proceeding, ensure the following:

• Zoom Account: The user must have an active Zoom account with the users they wish to have access added to the Zoom account.

3. Activating Zoom in Sunwave (for Sunwave admin)

• Ask a Sunwave administrator to activate Zoom integration for your domain.

4. Adding the App

• Use an admin-level user to log into Sunwave.

• Go to Realm Setup, Search for Zoom Authentication.

• With a Zoom admin account go over OAuth authentication process, this include accepting the consent page.

• This action will activate Zoom for all users, with a valid Zoom account, within the selected Sunwave realm.

5. Usage. Scheduling a Zoom Meeting via Sunwave Calendar

• Creating a New Event: Create a session in the Sunwave Calendar.

• Add Zoom Conference: Click "Add Zoom Conference" to link the event with a Zoom meeting.

• Host Selection: Choose the “Host” from the dropdown, which will list all users in that realm who have Telehealth access.

• Delete a Event: Delete a session in the Sunwave Calendar. The session is automatically delete from Zoom.

6. Logging Out from Zoom

• Use an admin-level user to log into Sunwave.

• Go to Realm Setup, Search for Zoom Authentication.

• Click on Log Out button. This action will invalidate the access to Zoom you granted in ponint 4 of this document.

7. Removing the App

1. Login to your Zoom Account and navigate to the Zoom App Marketplace.

2. Click Manage >> Added Apps or search for the "Sunwave App for Zoom" app.

3. Click the "Sunwave App for Zoom" app.

4. Click Remove.

8. Troubleshooting

• Contact Sunwave Custormer Support whenever you encounter any issues using Zoom from Sunwave.