Access is contingent to the Users Role and Visible Menu selection.
The Providers connect to both RCM (Billing) and EMR.
This is typically completed during the initial Implementation, but in the event that a new provider is necessary, this will walk you through a step by step process on how to Add a Provider in Sunwave.
\uD83D\uDCD8 Instructions: In the Left Menu bar, under Practice Setup, select Providers
The Provider Status allows you to isolate the list of Providers by All, Active, or Inactive (highlighted) The Green New Provider tab has an Import from CSV option, if you hit the white down arrow.
This is the screen you will see when you select New Provider
New Provider Fields:
Name: Required
Lastname: Required
SSN: can enter a - (Dash)
NPI: Required
BCBS Id: Not Required
Taxonomy Code: Not Required - but will go on the claim (w/o qualifier)
License/Credentials: (Dropdown selection)Not Required - but pulls from the List of Values, and can tie into billing rules
There are 2 Check boxes that pertain to medication
- Can Order Meds
- No review needed before MD
User: Dropdown selection ( user will need a profile created in Sunwave to sync to this provider )
Last, hit the blue Add button at the bottom right of this pop up box, to add it to the list of providers.
Keep in mind that you NEVER want to overwrite an existing provider, as they are connected to the EMR and Billing,( that will present issues ), always create a NEW provider.
You can Edit any existing Provider by clicking on the blue Name Link to open the Edit Provider Box
Hitting the Pause button at the end of the Provider allow you to Deactivate that Provider
Hitting the Play button at the end of the highlighted Deactivated Provider allow you to Reactivate
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