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Enabling two-factor authentication adds an extra layer of protection to your account. You may need to contact your IT Department if you are unable to setup 2-Step Verification. 

Click here to learn more about Authentication Apps: 2FA and Authenticator Apps Explained


Instructions and Walkthrough

Link to Download Google Authenticator App via your smartphone or tablet:

https://play.google.com/store/apps/details?id=com.google.android.apps.authenticator2&hl=en&pli=1 | https://apps.apple.com/us/app/google-authenticator/id388497605

(You will need to download the Google Authenticator App prior to enabling 2FA in order to receive your verification code if you cannot scan the QR code provided.)

Enabling Two Factor Authentication (User Initiated)

  • Select “half person” on the top-right next to your Company Logo. Once selected, you will go to your User Profile.

  • Click User Profile

  • Verify your password and select “Activate 2-Factor Authentication” and select Update

Enabling Two Factor Authentication (Mandatory Enforcement)

Follow the series of prompts to Start 2FA Setup

  • Select Start 2FA Setup

  • Once you have Downloaded the Google Authenticator App, select Next

    c554399d-f4b4-4318-954f-d446e6f3586c.png

  • Setup Authenticator has two options for enabling 2FA: QR Code or Setup Key

Setup via QR Code

  • Select Next

  • Open the Google Authenticator App via your Mobile Device

  • Select the + sign at the bottom right of the Google Authenticator App

  • Select the Scan a QR Code

Setup Via Setup Key

  • Select Next if you want to enable 2FA via Setup Key (highlight over key code and select “copy.”)

  • Open the Google Authenticator App via your Mobile Device

  • Select the + sign at the bottom right of the Google Authenticator App

    2024-01-29_08-48-31.png

  • Select Enter a Setup Key

    2024-01-29_08-48-43.png
  • Enter the Key Code (“paste” code into Code:) and select Verify

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