Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Note

Twilio requires A2P Registration (business verification) which can take 2-4 weeks from the date of submission. You cannot use the integration or text from Sunwave until A2P has been processed and verified. Further information under Prerequisites.

Table of Contents

Table of Contents
minLevel1
maxLevel6
include
outlinefalse
indent
styledefault
excludeTable of Contents
typelist
class
printablefalse

Prerequisites

  1. Create a Twilio account

    1. Twilio will automatically create a trial account. In order for the integration testing to work, you need a paid account

  2. Add your Sunwave POC as an Administrative user in your Twilio account

  3. Decide which phone number you’d like to use

    1. Twilio will automatically give a toll-free number with the account

      1. If you want to use a Toll-Free number for texting, you’ll need to complete the Toll-Free registration

      2. If you want a local number, you will need to purchase it as shown below:

  4. Complete A2P Registration

    1. It can take 2-4 weeks to process. This cannot be expedited and is not Sunwave’s responsibility. More information/step-by-step

    2. Example used with one of our REAL clients

      image-20240402-180122.png

    3. A failed A2P Campaign submission will cost $15 for a resubmission

...

5. On the phone you are testing with, respond back and you should receive the text in Sunwave.

...

Note

Our Twilio integration is ONLY for SMS. We do not accept MMS at this time.