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  1. Access Form Builder: Navigate to the form builder to create or edit a form. Incorporate the "Add-On Services" component into your form design.

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  2. Configure Add-on Services: Within the "Edit Form" interface, locate the "Add-on Billable Services" section. Click into the designated field to view a list of available services. You can select one or more services as add-ons for your form. Use the search functionality to filter services by typing part or the entire service name.

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  3. Selecting Add-ons in Forms: When a therapist or provider completes a form, they can select the predetermined add-on service(s). These selections are tied to the primary service of the claim.

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  4. Automated Billing Trigger: Based on your configured triggers, the automated billing process initiates. The selected add-on service(s) are automatically added to the claim, appearing beneath the primary service on the CMS1500 claim form.

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RCM-Unallocated Report: Advanced Features for Optimized Payment Allocation

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How to Use: In the RCM-Unallocated Report, utilize 'Report Type' to filter payments. Choose from 'Insurance Payments', 'Patient Payments', or 'Actionable Patient Payments' for focused reporting and efficient management.

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CRM Enhancements

CRM - Incoming Calls - Call Processing Enhancements

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How to Use This Update: Navigate to reports in the left hand menu and located MOR/MAR Dynamic Report.

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Report

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What's New: Sunwave is proud to offer a new enhanced view of each patients journey through each facility and level of care during their stay.

Why It Matters: The Patient Journey report in Sunwave offers a clear view at each level of care a patient passes through in their stay, while display insurance, primary therapist and discharge type for a 360 degree view of their journey.

Who It's For: This report is beneficial for Clinical Directors, administrators, executives and ownership who want to see in aggregate what levels of care patients are passing through, the types of discharges occurring at the end of an episode of care and what therapist was responsible for each patients journey at the facility.

How to Use This Update: Navigate to reports in the left hand menu and locate the Patient Level of Care Journey report.

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EMR - COWS/CIWA - Display by Assessment Date & Time

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