Enabling two-factor authentication adds an extra layer of protection to your account. You may need to contact your IT Department if you are unable to setup 2-Step Verification.
...
Link to Download Google Authenticator App via your smartphone or tablet:
https://play.google.com/store/apps/details?id=com.google.android.apps.authenticator2&hl=en&pli=1 | https://apps.apple.com/us/app/google-authenticator/id388497605
...
Other app-based authenticators such as Microsoft Authenticator, Salesforce Authenticator, and Authy can may also work to authenticate your log in to Sunwave. Please see your IT department and the alternative authenticator provider’s documentation to complete setup of those authentication methods.
...
For Sunwave Admins - please contact your Customer Success Advisor to discuss the hard token options that work with Sunwave.
Use the following article for support in setting up hard tokens in Sunwave: https://sunwavehealth.atlassian.net/wiki/spaces/SKB/pages/324796417/2FA+-+Hard+Tokens+for+Sunwave?search_id=2863785b-b5c9-4441-ac6c-63ffc5080b3e