The following guide is intended for potential and new onboarding ePrescribe users. The information below provides brief insights to what is required for your new setup.
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Once a request is submitted with the following necessary information provided, Sunwave will send out by the requesting practice. These forms include:
New Office/Practice Setup Form - Fill out this form for the main facility information. This form will also be used again for adding any additional facilities and/or locations to your ePrescribe portal.
NewProvider Form - This form can be utilized over and over as needed each time you are wanting to add a new provider that will be prescribing using their own NPI, DEA, or NADEAN and NOT on behalf of others.
New Clinical Staff Form - This is the form you will use to enter information to add a new staff provider that will be prescribing on behalf of a doctor and not under their own NPI, DEA or NADEAN. Please note that this type of user does not require any extra licenses.
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Providers will need a minimum of one (1) token device but is recommended to have two (2) tokens. This can be a combination of hard and soft tokens. These devices will be used by Providers who prescribe Controlled Substances. It is part of a two-factor authentication system required by ePrescribe.
Hard Tokens - These are small devices similar to a USB Flash drive in size. They provide a six (6) digit code that refreshes every 30 seconds
Soft Tokens - This is a software based app that can be downloaded to your device (phone, tablet, or computer). These function similar to a Hard Token but are app based.
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Soft Tokens are device specific and not transferable. Please contact Sunwave if you are upgrading your cell phone, tablet, or computer device. |
Setup Steps:
The practice will complete the enrollment forms and submit back to Sunwave.
Sunwave will:
Create Practice Location(s) within ePrescribe
Create user credentials for all Providers/Staff
Send individual credentials via email to the corresponding staff
Send IDP/EPCS Provider Credentialing and Logical Access Control (LAC) instructions to the assigned Administrator
Order hard tokens for each Provider
Once providers completed IDP/EPCS Credentialing, Practice Administrator will need to complete LAC with Provider(s).
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Providers can download their soft token via here: Symantec VIP Access (mobile application)
We have a video for the onboarding here: EPCS: Identity Proofing Video
We have an article to complete LAC here: EPCS: Complete Logical Access Control (LAC)
Getting Started Prescribing
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