The following guide is intended for potential and new onboarding ePrescribe users. The information below provides brief insights to what is required for your new setup.

All new implementations of ePrescribe will require a minimum of the following:

• One (1) Office or Practice Location

• One (1) Office Administrator

• One (1) Provider

Roles of ePrescribe -

• Provider - licensed users that can prescribe in Rcopia (e.g., physician, chiropractor, physician assistant, nurse practitioner, dentist, etc.)

• Clinical Staff / Provider Agent - Clinical staff who are in non-provider roles that can create prescriptions that the provider will then sign, can add/edit patient medication/allergy lists, and can complete all non-clinical (NC) staff role functions.

• Administrator - Clinical or Non-clinical Staff member who is responsible for Logical Access Control and Provider Agent assigning. Providers can be Administrators but cannot approve themselves.

The following information is required for new ePrescribe implementations:

• Number of Ordering Providers

• Number of Clinical Staff

• Will controlled substances be ordered?

• Does the facility require PDMP?

What happens after we request the ePrescribe feature?

Once a request is submitted with the following necessary information provided, Sunwave will send out by the requesting practice. These forms include:

• New Office/Practice Setup Form - Fill out this form for the main facility information. This form will also be used again for adding any additional facilities and/or locations to your ePrescribe portal.

• NewProvider Form - This form can be utilized over and over as needed each time you are wanting to add a new provider that will be prescribing using their own NPI, DEA, or NADEAN and NOT on behalf of others.

• New Clinical Staff Form - This is the form you will use to enter information to add a new staff provider that will be prescribing on behalf of a doctor and not under their own NPI, DEA or NADEAN. Please note that this type of user does not require any extra licenses.

Provider Tokens

Providers will need a minimum of one (1) token device but is recommended to have two (2) tokens. This can be a combination of hard and soft tokens. These devices will be used by Providers who prescribe Controlled Substances. It is part of a two-factor authentication system required by ePrescribe.

• Hard Tokens - These are small devices similar to a USB Flash drive in size. They provide a six (6) digit code that refreshes every 30 seconds

• Soft Tokens - This is a software based app that can be downloaded to your device (phone, tablet, or computer). These function similar to a Hard Token but are app based.

Setup Steps:

1. The practice will complete the enrollment forms and submit back to Sunwave.

2. Sunwave will:

   1. Create Practice Location(s) within ePrescribe

   2. Create user credentials for all Providers/Staff

   3. Send individual credentials via email to the corresponding staff

   4. Send IDP/EPCS Provider Credentialing and Logical Access Control (LAC) instructions to the assigned Administrator

   5. Order hard tokens for each Provider

3. Once providers completed IDP/EPCS Credentialing, Practice Administrator will need to complete LAC with Provider(s).

Helpful Links for Practices

Onboarding New Providers

This is useful to send to Practice Managers to assist with Provider Identification completion.

Getting Started Prescribing

These guides follow Sunwave’s ePrescribe 1 workflow. If your office will be utilizing ePrescribe 2 workflows please consult your Sunwave Account Manager for additional details.

Rcopia: Send a Prescription

Rcopia: 3 Ways to Create New Prescriptions

Rcopia: Prescription Management

Rcopia: How to Send Controlled Substance Prescriptions

Rcopia: What are the Different Passwords in Rcopia?

Rcopia: Prescription Reports