This guide walks you through provides step-by-step instructions for setting up and using Zoom for telehealth sessions within the Sunwave platform.
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1. Getting Started with Zoom in Sunwave
To enable Zoom for telehealth, make sure you ensure the following prerequisites are met:
You have an active Zoom account
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2. Logging in to Activate Zoom
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directly with Zoom.
All intended users are added to your Zoom account.
The email addresses of users in your Zoom account must match their Sunwave login email addresses.
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2. Activating Zoom in Sunwave
To activate Zoom for your Sunwave account:
A Sunwave Admin must log in.
Navigate to Realm Setup in Sunwave.
At the bottom-right corner, log in as the Zoom Admin for your Zoom account.
Once logged in, Zoom will be
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activated and accessible for all eligible users within your Sunwave account.
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3. Scheduling Zoom Meetings via the Sunwave Calendar
Follow these steps to Easily create and link Zoom meetings directly through the Sunwave Calendar by following these steps:
Create a New Event
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Schedule a session
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for your desired date and time within the Sunwave Calendar.
Add Zoom Conference
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Select the option to "Add Zoom Conference" to link the event
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to a Zoom meeting.
Select a Host
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Choose the session
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host from the dropdown menu
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. The dropdown will display all eligible users with telehealth access.
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4.
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Recurring Sessions
Zoom supports recurring telehealth sessions through Sunwave. Each meeting can have up to 60 instances per meeting within Sunwave.
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5. Real-Time Synchronization
Sunwave ensures seamless integration with Zoom. Any changes to your meeting details made in Sunwave (such as edits or deletions) meeting details—such as creations, edits, or deletions—made in Sunwave will automatically sync with Zoom, keeping your telehealth schedules up to date. Please note: Changes made directly in Zoom, including creations, edits, or deletions, will not sync back to Sunwave. To maintain accurate schedules, ensure all updates are made within Sunwave.