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This article explains three reports that Sunwave Admin users can access for auditing 2FA enablement within a realm as well as 2FA actions that have taken place regarding compliance with these actionsthe 2FA requirement.

These reports are all located in the Practice Setup sub-menu of the left navigation menu and are accessible only to users who have the “Admin” user permission in their user profile

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  1. Access “Practice Setup>Master User Report”

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  2. Within the Master User Report, you can view the 2FA Status for each user. It is recommended for any further utility of the data within the report to Download the report to a .CSV csv and filter, pivot or otherwise manage the information as necessary.

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  • Activate - a user has Activated 2FA on their profile using an approved authentication method

  • Reset - an admin has reset the 2FA status on the users profile, typically upon request of the user. The user will have to re-activate their 2FA using and an approved authentication method next time they log in. For more information, please see /wiki/spaces/SUNWAVE/pages/224329729

  • Deactivate - an admin has deactivated 2FA on the users profile; this may be due to lack of access to the authentication method temporarily, such as a lost phone. The user will be required to reactivate 2FA 24 hours after the deactivation was completed on their profile. 2FA cannot be deactivated permanently for a user.

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