This page contains information about supported signature pads and instructions for configuring and troubleshooting issues using them with Sunwave.
Supported Devices
Topaz:
Topaz Lite:
Configuring Topaz Signature Pads
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Download the SigWeb Installer to the “C:” folder on your computer: https://topazsystems.com/sdks/sigweb.html
Before installing, be sure to close all open browsers (i.e. Chrome, Firefox, Internet Explorer, etc)
Click on “Start”, “All Programs”, “Accessories”. Right-click on “Command Prompt” and choose “Run As Administrator” to open an elevated command prompt window.
In the elevated command prompt window, type in the path to the sigweb.exe installer: c:\sigweb.exe Then, click “Enter” to run it.
This is a critical step, as it will allow the SigWeb installer appropriate access for installation purposes. Follow the installer through, making the appropriate choices for your signature pad as you go.
Once complete, got to the following test URL: http://www.sigplusweb.com/sigwebtablet_demo.htm
Click “Sign” and sign on your signature pad; your signature will appear in the signature box.
Video Walkthrough (With Client)
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Troubleshooting Issues with Topaz Devices
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