Sunwave 8.15

Sunwave 8.15

Date

August 13, 2025

Tickets

16 Tickets

Table of Contents


CRM Enhancements

Create Opportunity Endpoints - Support Opportunity & Account Matching Based on Sunwave ID Field

What’s New
The POST /api/opportunity and POST /api/opportunity/active endpoints now support a new optional field: sunwave_account_id. This enables third-party systems to insert Opportunities linked to existing Sunwave Accounts without requiring an account_id. One must be provided in the POST.

Why It Matters
Clients who went live without a CRM created Opportunities and Accounts manually within Sunwave, often without a legacy/account ID. As they adopt external CRM systems, this enhancement prevents the creation of duplicate accounts by allowing those systems to match and post new Opportunities directly to existing Sunwave records via the Sunwave-generated Account ID.

Who’s It For
Implementation engineers, CRM integration partners, and enterprise clients using third-party systems to sync Opportunities into Sunwave.

How to Use It

  • Include sunwave_account_id in your payload when posting to:

    • POST /api/opportunity

    • POST /api/opportunity/active

  • Matching Behavior:

    • If sunwave_account_id is provided and valid, the Opportunity is associated with the Account specified.

    • If both account_id and sunwave_account_id are provided, account_id takes precedence.

    • If no match is found for sunwave_account_id, the API will return a 400 Bad Request

Updated Swagger Documentation: Sunwave EMR


Referral Source Performance Report - Export Functionality

What’s New
A new “Export To CSV” button has been added to the Referral Performance Report, enabling users to generate and download the full dataset as a CSV file. The export is designed to support large data volumes (600+ pages) efficiently.

Why It Matters
Previously, the Referral Performance Report was paginated with no export capability, limiting the ability to perform in-depth analysis across facilities and regions. This enhancement empowers leaders to track trends, sort data, and generate insights without navigating page by page.

Who’s It For

  • Executives (e.g., VP of Business Development, Marketing, Strategy)

  • Business Intelligence & Reporting Teams

  • Operational Analysts tracking referral performance across regions

How to Use It

  1. Navigate to the Referral Performance Report screen.

  2. Click the “Export to CSV” button (top right of the screen).

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  1. Once ready, a banner will display: “Your CSV export is ready.”

  2. Users can download the file from the Generated Files list in their profile dropdown or export history section.

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Calendar Enhancements

Calendar Appointment Edit Modal - Support Open in New Tab

What’s New
Users can now right-click on the MRI# in any Calendar appointment modal and select “Open in New Tab”. This launches the patient chart in a new browser tab, preserving the original calendar session.

Why It Matters
Previously, clicking on the MRI or patient name redirected users away from the calendar view, disrupting scheduling workflows and requiring manual navigation to return. This update streamlines cross-referencing workflows, especially for users managing high volumes of appointments or patients.

Who’s It For

  • Intake Coordinators

  • Therapists & Clinicians

  • Front Desk and Administrative Staff

How to Use It

  • From the Calendar module, open any appointment modal.

  • Right-click the MRI# or Patient Name.

  • Click the option: “Open in New Tab”.

  • The patient chart will open in a new browser tab.

  • The Calendar view remains unchanged.

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EMR Enhancements

Dynamic and Master Census Reports: New Bubbles - Legal Status, Admit Source & Admit Type

What’s New
Three new data fields — Legal Status, Admit Source, and Admit Type — are now reportable within both the Dynamic Census Report and Master Census Report. These fields appear as filterable bubbles and display text values directly from the patient’s Face Sheet.

Why It Matters
This enhancement provides deeper visibility into the context of patient admissions, improving reporting for compliance, population health analytics, and operational oversight across programs and service lines.

Who’s It For

  • Compliance Officers

  • Program Directors

  • Clinical and Admissions Leaders

  • Data Analysts building custom census exports

How to Use It

  • Navigate to either the Dynamic Census Report or Master Census Report.

  • You’ll now see new filter bubbles for:

    • Legal Status

    • Admit Source

    • Admit Type

  • Legal Status, Admit Source and Admit Type are all form components that may be added to the facesheet.


Medication Orders - Display Approval Event Data

What’s New
The Medication Order Detail modals—accessed from both the Orders tab and the MOR/MAR tab—have been updated to display the provider approval signature and timestamp. This provides full visibility into when and by whom a medication order was formally approved.

Why It Matters
While medication orders may be entered by various users, only licensed providers with prescribing authority can formally approve those orders. This enhancement ensures compliance transparency, supports audit-readiness, and improves clarity for clinicians and pharmacists reviewing orders.

Who’s It For

  • Prescribing Providers

  • Pharmacists, Nurses, and Clinical Reviewers

  • Compliance and Medical Records Teams

How to Use It

When viewing a medication order from either of the following:

  • Patient Chart → Orders → Click on a medication order

  • MOR/MAR Tab → Click on a medication order

You will now see a new section at the bottom of the modal — if the order has been approved:

  • Approved By: Full name of the provider with prescribing credentials

  • Approved On: Date + time of approval (displayed in the user’s local timezone)

  • Digital Signature

This section only appears for orders that have completed the approval workflow.


Search Patients - Accommodate Full Name

What’s New
The Search By Name field under Search Patients now supports full name entries such as “Allison Nguyen.” Users can search using both first and last names in one input, and the system will return matching results accordingly.

Why It Matters
Previously, entering a full name cleared valid results, disrupting search workflows and increasing the risk of selecting the wrong patient — especially in high-volume facilities. This update improves search precision, reduces user friction, and ensures better patient selection accuracy.

Who’s It For
Intake, clinical, administrative, and support staff who frequently search for patients by name across facilities.

How to Use It
Go to Search Patients → Search By → Name, and enter either a full name (e.g., “Allison Nguyen”) or partial entries. Results will return based on first name AND last name match logic. Access remains restricted to patients the user is authorized to view, maintaining compliance with visibility permissions.

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Summary

Billing & Aging Report Performance Enhancements

Patient Responsibility Last Line Remediation

Create Opportunity Endpoint Supports Account Matching Based Upon Sunwave Account ID

User Payment Report User Display Fix

Scheduled Group Session Reminders Respect Form Builder Component Consent for Communication Flags

Search Patients Filter - Support Full Name Search Functionality

Patient Engagement & Form Set Remediation

Marketing List - Support Inactive Users in Marketing List Filters

Ordered Medications - Show Provider Approval Date/Time on Medications Entered by Staff

Patient Menu - LOA - Support Greater Than 11 LOA Instances

Dynamic & Master Census Reports - Add Legal Status, Admit Source, & Admit Type Fields

Calendar - Support Right-Click to Open Patient Chart in New Tab

LOA Post Discharge Reporting Support

Dashboard - Last 7 Days Display Optimization

RCM- Allocate EOB at Claim Level vs Line Level

Calendar Dynamic Report Optimization

Add export to CSV to the Referrals Performance Report