How do I Use Configure Alerts?
This article explains how to set up alerts in Sunwave so staff are reminded to complete specific forms based on admission or the last form entry.
Prerequisites
Access to Practice Setup is required.
Only users with Admin permissions can create or edit alerts
Create a new alert
Go to Practice Setup > Configure Alerts.
In the Configure Alerts screen, select New Alert (green button, top right).
Complete the alert details:
Rule Type
Since Last Form – triggers the alert based on the last time the form was entered.
Since Admission – triggers the alert based on the admission date.
Since Level of Care Change – triggers the alert when a client’s level of care changes.
Since Discharge – triggers the alert after discharge.
Applicable to Level of Care – apply the alert to a specific level of care or select All.
Rule Name – enter a descriptive name, for example: Complete BIO in 24 hours.
Form Name – choose the form this alert applies to.
Default Days – enter how many days after the Rule Type event the alert should trigger.
Insurance Provider – different alert conditions can be set for specific insurance providers or particular days.
Team Queue – select the team that will receive the alert.
Healthcare Team – select which healthcare team that will receive the alert.
Alert Message – write the message that appears in the Team Queue.
Select Add.
The alert is added to the list of configured alerts.