How-To Manage Users in Rcopia (ePrescribe)

Training guide to enable Rcopia Admin users to add Providers or Non-Clinical Staff. This does not enable Admins to change number of licenses. Only allows to add or remove Users to their Practice.

Instructions

Log into Rcopia (Admin Credential)Rcopia

Select the MENU icon at the top-left corner and click Utilities.

Select Members Area.

Select Account Management

Select the practice you want to update account information
Click User Summary
Select the User by clicking on their name (blue hyperlink). This will redirect you to their User Summary page.

How to Register Users:

Go to Account Management - User Summary
Under Register New User select Staff and click [ADD]
Complete the fields marked with an asterisk (*) and click [SUBMIT]

How to Register Providers:

Go to Account Management - User Summary
Under Register New User select Physician and click [ADD]
To begin enter the Provider’s NPI. This is required to begin adding any provider.
Complete the fields marked with an asterisk (*) and click [SUBMIT]

If your organization has utilized the maximum allowed licenses for providers, please contact Sunwave Support at support@sunwavehealth.com

How to Manage User Locations:

Click the Manage User's Location button.
On the next screen, you will see the list of practice locations attached to this user. Follow the directions outlined below to either:
2. Note: If the provider has multiple DEA's, select the appropriate DEA from the State License dropdown for the location.

Remove a location:

Uncheck the box next to the location you want to remove, then click the Submit Changes button.

Helpful Articles:

EPCS Logical Access Control