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Sunwave recommends that clients use the DYMO LabelWriter 450 Direct Thermal Label Printer for best results; the below troubleshooting assumes the client is using the recommended printer.
Download Link:
https://s3.amazonaws.com/download.dymo.com/dymo/Software/Win/DLS8Setup8.7.4.exe
Additional Link for Download:
To use a DYMO Label Printer with Sunwave, you will need to install the latest software.
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Make sure the DYMO Labelwriter 450 printer is unplugged from the computer before you download. |
Select “The Latest “Search by Software”
Select the Download DYMO LABEL for either Mac or Windows:
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Windows 10 Version - https://s3.amazonaws.com/download.dymo.com/dymo/Software/Win/DLS8Setup8DYMO Label Software 8.7.4.exe
MacOs 13 or Higher - https://download.dymo.com/dymo/Software/Mac/DLS8Setup.DYMO Label Software 8.7.5.dmg
Now plug the label printer in and test it by printing a label for a fake patient.
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