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Sunwave recommends that clients use the DYMO LabelWriter 450 Direct Thermal Label Printer for best results; the below troubleshooting assumes the client is using the recommended printer.

Download Link:

https://s3.amazonaws.com/download.dymo.com/dymo/Software/Win/DLS8Setup8.7.4.exe

Additional Link for Download:

Compatibility Chart

To use a DYMO Label Printer with Sunwave, you will need to install the latest software.

Info

Make sure the DYMO Labelwriter 450 printer is unplugged from the computer before you download.

  • Select “The Latest “Search by Software”

  •  Select the Download DYMO LABEL for either Mac or Windows:

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 Windows 10 Version - DYMO Label Software 8.7.4

MacOs 13 or Higher - DYMO Label Software 8.7.5

  • Now plug the label printer in and test it by printing a label for a fake patient.

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