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  • Go to Settings in CTM, then select Manage Users.

  • Search for the User’s number you wish to replace, then click Edit.

  • Copy the unique ID that's in the URL at the top of the screen (see example below)

  • In Sunwave, go to Practice Setup > Users.

  • Click on the corresponding Sunwave User to edit.

  • Enter the user’s unique ID from CTM (taken from URL)in the Station ID field:

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Configure Webhook for Inbound Calls

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