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Choose a Device from list: This field should auto-populate all active registered tokens.
Please ensure the token being used is selected.
Enter the signing passphrase: The provider should have already set the signing passphrase (controlled substance password) during EPCS enrollment.
Enter the One Time Pin (OTP) from the selected token: This six-digit code generates every 30 seconds.
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| Note |
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If a provider does not remember their signing passphrase or experiences two sequential failure notices, please have provider reset password here to avoid a lockout. An account that is locked out will be subject to a 15min to 24hour lockout period that CANNOT be bypassed. |
10. You will be redirected to a page that will prompt you to click Refresh. Doing so will reload the LAC page with the desired grant change(s) applied.
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