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Choose a Device from list: This field should auto-populate all active registered tokens.
Please ensure the token being used is selected.
Enter the signing passphrase: The provider should have already set the signing passphrase (controlled substance password) during EPCS enrollment.
If the provider has forgotten or lost this password, they must reset by following this guide:Enter the One Time Pin (OTP) from the selected token: This six-digit code generates every 30 seconds.
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If a provider does not remember their signing passphrase or experiences two sequential failure notices, please have provider reset password here to avoid a lockout. |
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Enter the One Time Pin (OTP) from the selected token: This six-digit code generates every 30 seconds.
An account that is locked out will be subject to a 15min to 24hour lockout period that CANNOT be bypassed. |
10. You will be redirected to a page that will prompt you to click Refresh. Doing so will reload the LAC page with the desired grant change(s) applied.
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