Enabling two-factor authentication adds an extra layer of protection to your account. You may need to contact your IT Department if you are unable to setup 2-Step Verification.
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Link to Download Google Authenticator App via your smartphone or tablet:
https://play.google.com/store/apps/details?id=com.google.android.apps.authenticator2&hl=en&pli=1 | https://apps.apple.com/us/app/google-authenticator/id388497605
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Use the following article for support in setting up hard tokens in Sunwave: https://sunwavehealth.atlassian.net/wiki/spaces/SUNWAVESKB/pages/160202778/Two+Factor+Authentication+2FA#Hard-Token-Authentication324796417/2FA+-+Hard+Tokens+for+Sunwave?search_id=2863785b-b5c9-4441-ac6c-63ffc5080b3e