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Provider Agents cannot send controlled substance (CS) prescriptions to the pharmacy, as the DEA requires that controlled substances be authorized by a provider with an electronic prescription for controlled substances (EPCS) passphrase and a One Time Pin (OTP). 

Rcopia: Manage provider agents

Provider Agents are active staff users authorized to transmit non-controlled prescriptions to the pharmacy on a provider's behalf, allowing a provider to sign after transmission.  Provider agent privileges are authorized or revoked within Rcopia Utilities by Providers or their Rcopia Admins. 

How to manage provider agents

Navigate to Rcopia's Sign-in Pageand log in using your username and password.

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Note:  Admins must check the box labeled I affirm that I am an authorized representative of this practice with authority to configure Provider Agents, then click Approve Changes.

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Important Information

• Only providers and Rcopia admins can authorize or revoke provider agent privileges